1. Trial Period
Healure offers a 5-day trial period for new users to experience our services. During this trial, you can explore our offerings without any financial commitment.
2. Subscription Fees
After the trial period, a nominal subscription fee will be charged. Please note that:
- Non-Refundable Fees: All subscription fees paid are non-refundable.
Cancellation Policy: To cancel your subscription, please contact our support team. Verbal discussions or acknowledgements of cancellation do not qualify as official cancellations. Ensure you receive a confirmation from our team to process your cancellation.
3. Refund Eligibility
Refunds are generally not provided. However, if you believe you are eligible for a refund due to exceptional circumstances, please contact our support team with detailed information. Each case will be reviewed individually.
4. Contact Information
For any questions or to initiate a cancellation request, please reach out to our support team at support@healure.com.