WHY IS PHYSICAL THERAPY A GOOD CHOICE?

More than half of the population is suffering from pain. Whether it is a recent episode or chronic, studies reveal that pain is a serious problem. However, many do not even know that physical therapists are well equipped to not only treat pain but also its source. Physical therapists are experts at treating movement and neuro-musculoskeletal disorders. Pain often accompanies a movement disorder, and physical therapists can help correct the disorder and relieve the pain.

WHY ARE PEOPLE REFERRED TO PHYSICAL THERAPY?

You and others may be referred to physical therapy because of a movement dysfunction associated with pain. Your difficulty with moving part(s) of your body (like bending at the low back or difficulty sleeping on your shoulder, etc.) very likely results in limitations with your daily activities (e.g., difficulty getting out of a chair, an inability to play sports, or trouble with walking, etc.). Physical therapists treat these movement dysfunctions and their associated pains and restore your body's ability to move in a normal manner.

Why choose Healure?

Healure has an array of experienced physiotherapists who have specific skills to help maximize your recovery. All programs are designed by experts. Our pain recovery app give you the freedom to exercise anytime anywhere. All programs are custom tailored as per your symptoms and feedback. The app provides access to more than 1000 exercises with audio visual and elaborate demonstrations.

What happens if my problem or the pain returns?

Flare-ups are not uncommon. If you have a flare-up (exacerbation), give us a call or mail us. We may suggest you restart your excercise plan, return to your doctor, or simply modify your daily activities or exercise routine.

How long does a treatment take?

Treatment sessions typically last 15 or 30 minutes per day.

Does Healure have a return policy?

We offer a 7 day trial to our customers. We urge our clients to pay only if satisfied with our services. The fee paid is non- refundable.

How do I access the Healure Dashboard?

Login the app with your credentials. Click on Home icon at the bottom of the screen.

How do I access my plans?

Login the app with your credentials. Click on Plans icon at the bottom of the screen. You can view your list of plans.

Do Patients get charged?

We offer a 7 day trial to our customers. Once the trial expires, the patient can choose among monthly, quarterly and yearly subsciption.

Where can I find my unique code?

Click on menu on the Home page. Go to Settings. Code is displayed at the bottom of the screen.

Where can I view my paid subscription?

Click on menu on the Home page. Go to My Subscription. Your subscription details are displayed here.

How to buy a plan?

Click on menu on the Home page. Go to Go Premium. Choose a plan and click Pay Now button. You will be redirected to payment gateway. Fill in the details and make payment.

How can I share Health Feeds with my friends and colleagues?

Click on menu on the Home page. Click Share and choose a mode (whatsapp/ Email/ facebook etc). Share with your friends and family.

How can I set reminders for my workouts?

Go to Plans Page, choose the plan for which you want to set reminder. Click on its Edit icon (). Choose Set Time option and set the time on the timer. Click Update. Now, you will be sent a workout reminder every day.

How do I know if I am connected to a Physio?

Go to Side-Menu.. Click on My Coaches. After loading, you will see the name and the number of your physio. If not, request your physio to connect with you again.

How to perform Healure workouts?

Go to Plan Page. Search for the workout you are looking for. Click on Play button and you will be redirected to detailed plan page. Click on Play Session. The demo of exercise will play first. Understand the exercise and then perform the exercises with HD videos and clear audio.

How to receive workout from your Physiotherapists?

Request your physio to add you as a client and send a workout. Go to Plan Page and you will be able to find the workout sent by your physio. Click on Play button to perform the Workout assigned by your Physio.

Why can’t I see any workouts from my physios?

Make sure you are connected to your physio and your physio has sent you the workout Or Go to Settings on the side menu and click on “Clear Cache” option. Now, go to Plans page, your workout should be visible. OR Check for your internet connection and network availability. OR Request your physio to resend the workout; after checking all the above parameters.

Why should I fill the feedback form after my Physio workout?

After successful completion of every workout, a feedback screen asking for your pain, mood, and compliance will be visible. It is important to fill that accurately as your physio will be able to track your progress remotely in the form of a graph. Let your physio know your feedback for better prognosis.

How to add a plan shared by physio?

On the side menu, go to Settings. Click on Add Plan By Code and type in the plan code shared by your physio. Click on Add Plan. Plan will be added. Now, go to Plan page to find your plan.

I don't want to see the demonstrations of the exercises. How can I stop it?

There are 2 options- 1. on the player page, touch the screen and click on Skip Demo on the left corner of the screen. You can do this for each exercise for which you dont ant to see the demo. 2. If you want to skip demo for all the exercises, go to the sidemenu, click on Settings. Click on Skip exercise demo option. It will turn to green.

Do you save my credit card details?

No, Healure doesn't save credit card information. All payments received are via payment gateway (PayPal or RazoPay).

How to activate trial period?

On the side menu, select Go Premium. Scroll down and click on Activate Trial.

Do you need credit card information to activate trial?

No, we do not take any credit card information for activating trial.

I have a slow internet connectivity. Will I be able to use it?

Yes, You can use it. Go to plans page, Click on download icon on the plan you want. Yoour plan will be downloaded. Now, on the side menu, select Offline Mode and go to Plans page. Your plan will be available. YOu donot need internet connection now.

What shall I do if I am unable to verify my account?

Email us at support@healure.com

I have mde a payment but my subsciption is not active. What should I do?

Email us at support@healure.com

I want to speak to your physio. How can I do so?

Email us a breif on problem faced, phone number/ skype id, suitable time for interactionn at support@healure.com

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